Shipping Policy

At Ashton Label, we are committed to delivering your orders in a timely and efficient manner. Please read our shipping policy carefully to understand the details of our order processing and shipping timelines.

Order Processing

  • All orders are processed within 2 business days.

  • Some items may require additional time for production, in which case processing may take up to 7-10 business days before shipment.

  • Orders are not processed on weekends or public holidays.

  • Once your order has been processed, you will receive an email confirmation with tracking details when available.

Shipping Timeframes

  • After processing, standard shipping typically takes 7-15 business days.

  • Delivery times may vary depending on your location and external factors beyond our control, such as customs delays, weather conditions, and courier disruptions.

  • In rare cases, shipping may take longer due to unexpected circumstances, but we will always strive to get your order to you as soon as possible.

Shipping Costs

  • Shipping costs are calculated at checkout based on the destination and shipping method selected.

  • Any applicable duties, taxes, or customs fees are the responsibility of the customer.

Tracking Your Order

  • Once your order is shipped, you will receive an email with a tracking number (if applicable) to monitor your shipment’s progress.

  • Please allow 24-48 hours for tracking updates to reflect in the system.

Lost or Delayed Shipments

  • If your order is significantly delayed, please contact us at support@ashtonlabel.com, and we will assist you in locating your package.

  • Ashton Label is not responsible for lost, stolen, or delayed packages due to incorrect shipping information provided at checkout.

International Shipping

  • We offer worldwide shipping to most countries.

  • International orders may be subject to customs clearance procedures, which can cause additional delays.

  • Customers are responsible for any customs duties or taxes imposed by their country.

Address Changes & Order Modifications

  • Once an order has been shipped, modifications or address changes may not be possible. Please ensure all details are correct before submitting your order.

  • If you need to make changes, contact us at support@ashtonlabel.com as soon as possible, and we will do our best to assist you.

Returns Due to Failed Delivery

  • If a package is returned to us due to an incorrect address, refusal to pay customs fees, or failure to collect the parcel, the customer will be responsible for reshipping fees.

  • Refunds will not be issued for failed deliveries due to incorrect information provided by the customer.

For any shipping-related inquiries, feel free to contact our support team at support@ashtonlabel.com. Thank you for shopping with Ashton Label!